Terms & Conditions


Terms & Conditions

Welcome to Persatuan Kumpulan Penyelidikan Oftalmologi UKM for the online store. Terms and conditions stated below apply to all visitors and users of https://www.ophthal-ukm.my/. You are bound by these terms and conditions as long as you’re on https://www.ophthal-ukm.my/


The terms and conditions content may be changed, moved, or deleted at any time. Please note that https://www.ophthal-ukm.my/ have the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, https://www.ophthal-ukm.my/ will take immediate action against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site,” are copyrights, trademarks, trade dress and other intellectual properties owned, controlled or licensed by Persatuan Kumpulan Penyelidikan Oftalmologi UKM.

Comments and Feedbacks

All comments and feedback to Persatuan Kumpulan Penyelidikan Oftalmologi UKM will remain at rigoftal@gmail.com.

User shall agree that there will be no comment(s) submitted to the https://www.ophthal-ukm.my/ will violate any rights of any third party, including copyrights, trademarks, or the privacy of another personal or proprietary right (s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment’s content made.

Product Information

We cannot guarantee that all products will be exactly the same as shown on the monitor, as that depends on the user monitor.


Users shall agree that https://www.ophthal-ukm.my/ may send the user a newsletter regarding the latest news/products/promotions etc., through email.


The user shall agree to defend, indemnify and hold https://www.ophthal-ukm.my/ harmless from and against any claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third-party sites is at your own https://www.ophthal-ukm.my/ and will not be related or involved to any such website if the user’s content/product(s) gets damaged or lost have any connection with a third-party site.

Inaccuracy Information

From time to time, there may be information on https://www.ophthal-ukm.my/ that contains typographical errors, inaccuracies, or omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are unsatisfied with your purchased product(s), please return it to us with the invoice.


This agreement is effective unless and until either by the customer or https://www.ophthal-ukm.my/. The customer may terminate this agreement at any time. However, https://www.ophthal-ukm.my/ may also terminate the contract with the customer without any prior notice and will be denied access to the customer who cannot comply with the terms and conditions above.

Shipping and Delivery Policy

Items in stock: 2-5 working days for Standard Delivery items. Items that are out of stock: Please email or call us for assistance.


All Goods purchased are subject to a one-time payment. Payment can be made through various available payment methods, such as Visa, MasterCard, or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.